- June 8, 2011
 - Posted by: Dave Kurlan
 - Category: Understanding the Sales Force
 
I received the IDC Sales Advisor Newsletter in my email today and while it was about the importance of cross-selling, they said it is important because 50% of reps aren’t making quota.
Forget cross-selling! If 50% of your reps aren’t making quota you have bigger problems than whether or not they are cross-selling!
There are only five possible reasons why reps are not making quota:
- Their sales managers aren’t able to coach them up. Develop or replace the sales managers.
 - They can’t be coached up because they aren’t right for the role. Evaluate and replace those who cannot be saved.
 - They need to be trained and developed. Develop them.
 - Your product is over-priced, obsolete, inferior, or has no market. Discontinue it.
 - Your quota is too high. Raise it. Yes, raise it!
 
Of course, there is more to it than that…
Number 3 alone has dozens of possible sub plots and number 2 is likely to cause a rerun if you don’t change your hiring, selection and on boarding process. Numbers 1, 2 and 3 are all intertwined. Chances are if you have a problem with number 1, you also have problems with numbers 2 and 3.
Back to the main point. There is no excuse for 50% of reps not making quota. Instead of wishing and hoping that something will change, change something!