Kurlan & Associates
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  • The Former Car Salesman That Didn’t Know Why He Failed

    • July 18, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    It seems that their salespeople were great when people were spending money but now that people have stopped spending money they’re not really so great after all.  He said, “they were great at being near the phone when it rang!”

    Then he said, “I tried selling cars once – I wasn’t very good at it so I quit. I went to the same training as everyone else, sold the same products as everyone else, had the same management as everyone else, but got different results.  I don’t know why I sucked, but I knew enough to get out.”

    read more
  • Sales Resistance and the Recession – 7 Steps to Turn Prospects Around

    • July 17, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    You learned the three R’s when you were in grade school but selling in today’s economy is about two R’s – resistance and recession – and they are related.  While resistance is always lurking in the background, the recession brings it to the forefront and your salespeople must be able to sell – despite it – and therein lies the problem.

    read more
  • Turning Order Takers into Salespeople

    • July 15, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Last week we brought our six-year old son to the batting cages where, for the first time, he hit against little league pitching.  Big deal?  You bet.  Up until last week, he was clobbering whiffle balls with whiffle bats from about twenty feet away.  At the cage, he was wearing a batting helmet, swinging a heavy metal bat, and seeing baseballs thrown at 35 MPH from 45 feet away.  It was a huge difference.

    read more
  • Sales Training – Handling No Responses and Negative Responses

    • July 3, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    I write for two different audiences. On the blog I write for management, while I write for salespeople over at my Baseline Selling Tips.  Today I’m killing two birds with one stone, a case history for both audiences.  Click here to read Case History – Dealing with No Responses and Negative Responses.

    read more
  • Sales Manager Resigns After Reading Assessment Results

    • July 2, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Yesterday, one of our sales development experts delivered the findings from the evaluation of a company’s sales team. We looked at their people, strategies, systems and processes.  Two of the many findings we reported to the CEO were that

    read more
  • Hiring Former Fortune 1000 Salespeople and Sales Managers

    • July 1, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Executives in small to medium sized businesses have a tendency to become ecstatic when they have the opportunity to hire someone who was with a Fortune 1000 company.  They immediately think, “Joe worked at Xerox” or “Suzie used to be at IBM” or “Phil was with Tfosorcim”.  And they think, “If they bring some of that big company magic to YSTI-YSTIB, we’ll do great!”

    read more
  • Fact Based Reasons Why New Salespeople Fail – Data Points

    • June 28, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Did you ever have a new salesperson fail?  Did you ever have one who was highly recommended fail?

    read more
  • The Difference Between Salespeople and Account Managers

    • June 27, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    We were also asked to be judges in the Central Mass Sales Awards contest. This morning, I personally reviewed several dozen applications, some of which were very worthy of consideration. Yet I repeatedly saw some of the same patterns in the nomination applications as I see when Objective Management Group evaluates sales forces.

    read more
  • Top 10 Ways to Drive Sales

    • June 25, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Let’s assume that you have the right people, compensation, incentives, systems and processes in place.  Are you all set?  Hardly.  You still have to drive sales because in most companies sales don’t happen by themselves. The companies that do that the best follow these steps:

    read more
  • Sales Improvement and Raquetball

    • June 23, 2008
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Brad Ferguson suggested that there might be a correlation between racquetball and sales improvement!

    read more
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Latest News
  • OMG Names Kurlan a Diamond Award Winner for 2024

    OMG Names Kurlan a Diamond Award Winner for 2024

    January 31, 2025
  • Dave Kurlan’s Homicide Detective Article Was a Finalist for Top Sales Article of 2024

    January 7, 2025
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Kurlan & Associates

Kurlan & Associates, Inc. was founded in 1985 by Dave Kurlan, a renowned expert in sales force assessments, training and strategic growth strategies.

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  • 21 East Main Street, Suite 301
    Westborough, MA 01581 USA
  • 00 +1 + 508-389-9350

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