Sales Coaching
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Sales Excellence Studies Propagate Mediocrity
- February 26, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
If you conduct a Google search for “sales excellence studies”, you’ll find more than 20,000 results. I’m sure that some results point to surveys which were conducted by others, but either way, that’s a lot of studies on sales excellence. If any of those studies were actually ground-breaking, insightful or truly representative of sales excellence, there would probably be fewer than a dozen. But there are not. There are many reasons why these studies are so lame, but let’s name just a few:
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View From the Top – When Salespeople Call on Purchasing
- February 19, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
The single question that salespeople ask more than any other is, “When I’m with Purchasing, they don’t seem to have a compelling reason to buy and don’t care about our value-add. What can I do?” I’ll answer that question shortly. First, I have an analogy to help you see it from my perspective.
Take an elevator up at least 20 floors in Manhattan and immediately you’ll notice that the view from the top is mostly yellow – a sea of taxis mixed in with some limos and buses. From high above Manhattan, I saw these comparisons:
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Top 10 Problems with Veteran Salespeople
- January 28, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
For companies who want to grow revenue, veteran salespeople cause more problems than any other factor. After all, if you have a young, energetic group, there’s nowhere to go but up and everyone knows that they need to improve. On the other hand, veteran salespeople believe that they know everything and everyone and probably could lead the sales training class.
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Why Accidental Sales Training Works More Effectively
- January 15, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
We stopped in a parking lot adjacent to a busy highway and when I opened the car door, she leaped out and ran toward the oncoming traffic. In a panic, we began screaming. What does all that have to do with sales and sales training?
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Sales Process – Top 10 Reasons Why Sales are Lost
- January 14, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
When a salesperson fails to land a deal, sale or order which they expected, projected, forecasted and pre-banked, nine times out of ten, you can lay the blame on one of the following ten conditions:
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Top Kurlan Articles on Sales Coaching
- December 11, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I present my Top Articles on Coaching Salespeople
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Top 10 Lies Your Salespeople Hear and What to Do About it
- November 15, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Do you know who else thinks we are morons? Prospects.
How many of your salespeople have been told any of the following lies?
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Top 16 Problems with CRM
- October 23, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Today, I’ll write about solving the CRM problem. CRM is very problematic, not because there aren’t choices, but more because companies make bad decisions. Just a few of the problems with CRM are listed here:
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10 Keys to Solving the Sales Performance Issue
- October 22, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Your kids won’t eat their vegetables, your parents won’t listen to you, your suppliers won’t provide customer service excellence, the President (as of 10-22-2012) of the United States can’t get the economy going, your football team isn’t winning enough games and the majority of your salespeople are underperforming. You have no control over the football team or the economy, you may have given up on your kids and parents, you can switch suppliers, but what can you do about your salespeople?
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Sales Assessment Findings and Cultural Differences
- October 12, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I was in Istanbul this week, speaking to nearly 250 sales and business leaders. I learned that Turkey didn’t participate in the global economic crisis as they’re simply growing all the time. My audience wondered how cultural differences affect our assessment findings and seemed quite satisfied with the explanation. I’ll repeat it here.