• The Waffle Cone and the Mass Production of Salespeople

    • July 2, 2013
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    For me, today’s waffle cones are a constant disappointment because they always fail to meet my expectations.

    What does this have to do with selling?

    Think about salespeople as a version of the waffle cone.  In some companies, they are made fresh, and in other companies, especially bigger companies, they are mass-produced.

    There are many ways of looking at th

    read more

  • What Google Might Know about Hiring Salespeople

    • June 22, 2013
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    The NY Times posted a story on June 20 about Google, their recruiting efforts, and big data.  The story really doesn’t reveal that much, but there is an interesting quote (that I will get to shortly) that is relevant to hiring salespeople.  When we help companies get the sales selection piece right, there are several components that we tweak.  We help them get the following things right:

    read more

  • Personality Tests, Sales Candidate Selection – How Tests Measure Up

    • June 17, 2013
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    As with costumes, you only need to take off the mask and you’ll see what’s underneath.  No exceptions.  No apologies.

    Personality tests aren’t predictive either.  Oh, they say that they are?  Then why is their validation of choice “construct validity” rather than “predictive validity”?

    read more

  • Dave Kurlan named one of the top 50 Sales & Marketing Influencers for 2013 by Top Sales World Magazine.

    • June 16, 2013
    • Posted by: Kurlan & Associates, Inc.
    • Category: News

    Top Sales World has named Dave Kurlan, Kurlan & Associates’ CEO, one of the top 50 Sales & Marketing Influencers for 2013.

    read more

  • Baseball and Selling Revisited – A Powerful Analogy

    • June 12, 2013
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    A salesperson tells you about a great-looking opportunity that has been forecast to close this month.  “We’re definitely getting this and it’s an awesome opportunity for us.  We’re going to knock this one out of the park!”

    At the end of the month, the deal hasn’t closed and you question your salesperson about it.  You are told that the decision-maker has been away on vacation, but as soon as he returns, the deal is sure to get done.

    A month later, nothing has changed.  This time, the salesperson admits that he has had a little difficulty reaching the decision-maker, but he is sure that nothing has changed.  You are assured that everything is good.

    Six months later, when the deal still hasn’t closed, you force the salesperson to archive the opportunity with the salesperson still not understanding what went wrong.

    read more

  • Sales Leadership Observations about Pipeline and Terminations

    • June 3, 2013
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    It gets a bit scary when people who are experts in one thing write about another.  Today’s example was sent to me by OMG partner Mike Shannon.  He sent along a recent BtoBonline.com post by Jeff Perkins.  Jeff suggests that the sales funnel is a thing of the past, but his examples, and therefore reasons, are way off base.  He seems confused about what the sales pipeline or funnel is supposed to do for us.  

    read more

  • Inc Magazine Gets it Wrong on Sales Prospecting

    • May 31, 2013
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    In his article, he shares a systematic approach for prospecting “loosely based upon a conversation with Thomas Ray Crowel.”  My interpretation of his use of the word “loosely” is that he contributed his own opinions to this systematic approach.  That makes the article all the more disappointing.

    read more

  • Sabermetrics for Sales Leadership – Projecting Sales Revenue

    • May 28, 2013
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    What if there was a way to project sales success even more so than what Objective Management Group has mastered during the past 23 years?

    read more

  • Getting it Right at the Front End

    • May 23, 2013
    • Posted by: Kurlan & Associates, Inc.
    • Category: Podcasts & Webinars

    Featured on Top Sales Management

    read more

  • Everyone Can Sell. Not Really. Top 10 Reasons Why Not

    • May 22, 2013
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Dan Pink, Author of To Sell is Human, has been getting a lot of well-deserved exposure.  He wrote a terrific book and most who have read it, really like it.  I don’t have a problem with his book because read in its entirety, it makes sense.  I do have an issue with the people who write about his book and take the concept, that everyone can sell, out of context.  The context is that everyone can sell their ideas.  Agreed.  But out of context, it is suggested that everyone can be a salesperson.  I strongly disagree.

    Forget for a moment all of the data from Objective Management Group showing that 74% of all professional salespeople suck.  When we take the concept from selling an idea (at home, at church, in the neighborhood or internally to coworkers) to professional selling, 10 things change:

    read more