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Why CEOs/Presidents Tolerate Ineffective Sales Management
- October 7, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Lack of overall sales performance is an easily recognized problem. A savvy President or CEO may correctly identify the symptoms: inaccurate forecasts, a lack of new opportunities, new salespeople failing to ramp-up quickly enough, delayed closings, and complacency. However, they usually fail to understand that these issues are not sales issues, but sales management issues.
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Validation of the Validation of the Sales Assessment
- October 4, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
One of the companies that insisted on validating our validation is moving forward with a license to hire 200 salespeople using our Sales Candidate Assessment. I’ll share the results of their own validation:
They conducted a 7-day pilot and hired 23 salespeople.
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Presidents & CEO’s: 4 Out of 5 Sales Managers Are Ineffective!
- October 2, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
A title like, “Presidents & CEO’s: 4 Out of 5 Sales Managers Are Ineffective”, will cause some Sales Directors, Sales VP’s and Sales Managers to click and read the article. That’s OK, but a spoiler warning: if you feel threatened by hearing the truth about yourself or your sales team, or would be uncomfortable sharing the truth about you or your team with the President or CEO, you should probably exit this article right now.
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The Real Problem with the Sales Profession and Sales Leadership
- October 1, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
In the context of best practices, the sales management role is now 50% coaching. The problem is that according to data from Objective Management Group, 82% of sales managers make very ineffective coaches. Just yesterday alone we had conversations with sales managers who:
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The Connection Between Gas Prices and Sales Lead Follow Up
- September 26, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Why do salespeople still do the things they used to do, even though those things don’t work anymore. For example, why do salespeople still sell transactionally when presenting/demoing, quoting/proposing and closing yields a 10-20% conversion ratio? Even if they were in hiding, everyone must have heard by now that a typical B2B sale requires a customer-centric consultative approach.
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Has the Death of Selling Finally Arrived?
- September 23, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
eople in inbound marketing would have you believe that if you create the right content, get people to raise their hands, complete a form, and request something, then inbound marketers, formerly known as inside salespeople, can take it from there. If you are selling something in great demand (iPhone 5), really inexpensive (monthly subscription of $20 or less), significantly lower-priced than your competition (by 20% or more), or that people must have (wireless service), then you can easily replace salespeople with marketers.
However, there are 15 scenarios where you do need salespeople if you are selling something that:
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Can You Improve a Kick-Ass Sales Force?
- September 11, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
If you are reading this, and your company matches up with any one of my criteria for underdogs, then you couldn’t possibly get away with what Hubspot can get away with. You must have strong hunters who are adept at overcoming resistance, can differentiate by selling consultatively, and ask the kinds of questions that develop respect, allowing prospects to open their mind to the possibility that you can help.
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Are Sales and Sales Management Candidates Getting Worse?
- September 10, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
There are more sales experts, self-professed and otherwise, than ever before. There is more free content on sales and selling than anyone could have imagined. There are probably twice as many books on the subject than just 10 years ago. There are categories of sales tools and CRM applications where none existed a few years ago. Companies are spending more money on sales force evaluations, sales training, consulting, sales leadership development, sales process, infrastructure and sales recruiting services than 5 years ago. And selling has changed more in the past 5 years than ever before.
With all that, shouldn’t the quality of sales, sales management and sales leadership candidates be on the rise? Yes, it should.
But there’s a problem. The quality has not risen. It seems to have worsened!
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Motivating Your Sales Team – Secrets to Success
- September 9, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
My first post-vacation post is a collection of announcements that have been sitting in my note-taking app, inbox, and calendar.
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The Key to Powerful Sales Conversations
- August 28, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Earlier this week, I wrote this article about the importance of using specific words and phrases at specific times.
That article discussed some of the milestones in the sales process where just the right word or phrase can make such a huge (make or break) difference in the direction that the sales call takes. In the article, I mentioned “at just the right time”, but I didn’t elaborate. I’ll correct that omission with the following examples.