sales management training
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Top 3 Reasons Why Sales Training Doesn’t Change Your Salespeople
- November 17, 2016
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I get asked this question a lot: “We’ve tried sales training before and it didn’t really change anything. Why didn’t it work?”
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How Coyotes are at the Heart of Sales Motivation
- April 21, 2016
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
My family lives west of Boston where it is not uncommon for us to see lots of squirrels, chipmunks, rabbits, deer, the family of foxes that live on our property, and on most nights, we hear coyotes. We usually hear them in the early morning hours, and always thought they were celebrating a kill. Recently, I did some research and learned that this is how coyotes greet each other when they are assembling before going out to hunt – before the kill! For those of you who don’t live in or alongside a forest, a group of wild coyotes usually looks and sounds just like in this 1-minute video that I found on YouTube. That got me thinking about the connection to sales motivation and more.
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What Percentage of Sales Managers Have the Necessary Coaching Skills?
- April 13, 2016
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Recently, I was asked to share some statistics about sales management coaching – the percentage of sales coaching skills that most Sales Managers have and the amount of time they spend. So let’s stop talking about the article and start sharing the statistics!
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Why Half of the Sales Force Resigned This Month
- May 20, 2015
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
There is a hidden problem that the CEO is unaware of and even the most accurate and predictive sales candidate assessment on the planet – ours – won’t overcome the issue. It’s worse than you can imagine!
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Sales Leadership Intensive
- January 26, 2015
- Posted by: Kurlan & Associates, Inc.
- Categories:
Whether you lead salespeople or sales managers, you can move the needle by doing one thing.
The statistics are mind-blowing and sales leaders should take note.
Consistent sales coaching leads to a 28% increase in sales.
Consistent AND effective sales coaching leads to a 42% increase in sales.
Yet only 8% of all sales managers are both consistent and effective at coaching salespeople.
Fortunately, our training helps sales leaders become both more consistent and more effective at coaching up their salespeople.
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United Airlines Uses Customer Service This Way to Impact Sales
- June 26, 2014
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Customer service has a very important selling role. Their job is to solve a customer’s problem and do it in such a way that the customer forgets about the problem they had and remembers only how well and painlessly their problem was solved and how nicely they were treated in the process. When companies screw this up, customer service has succeeded in UNSELLING a customer. It isn’t rocket science, but it does reflect poorly on recruiting, selection, management, onboarding and training.
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How Frequently Does Fear Play a Part in Sales?
- November 6, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Fear of failing doesn’t affect everyone that sells. The elite 6% are certainly immune to it, and most of the next 20% aren’t affected too much by it either. But the remaining 74% – the group that basically sucks – battles the fear of failing on a daily basis.
That fear – and most salespeople aren’t even consciously aware of it – prevents them from
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The Real Problem with the Sales Profession and Sales Leadership
- October 1, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
In the context of best practices, the sales management role is now 50% coaching. The problem is that according to data from Objective Management Group, 82% of sales managers make very ineffective coaches. Just yesterday alone we had conversations with sales managers who:
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Sales Management Best Practices – Are Top Salespeople Challengers?
- April 29, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I don’t promote an approach based on either Relationships or Solution Selling, but both must be incorporated into an appropriate sales approach. Also worth noting, the approach or methodology is only one part of selling. Without a sales process and a sales model, no methodology will work very well on its own.
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Are (Lack of) Results Due to the Salesperson or the Company?
- July 9, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Whether your salespeople are underperforming or doing well, are they responsible or is it your company, culture, advertising or offerings that’s responsible?