Sales Coaching
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Top 16 Problems with CRM
- October 23, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Today, I’ll write about solving the CRM problem. CRM is very problematic, not because there aren’t choices, but more because companies make bad decisions. Just a few of the problems with CRM are listed here:
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10 Keys to Solving the Sales Performance Issue
- October 22, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Your kids won’t eat their vegetables, your parents won’t listen to you, your suppliers won’t provide customer service excellence, the President (as of 10-22-2012) of the United States can’t get the economy going, your football team isn’t winning enough games and the majority of your salespeople are underperforming. You have no control over the football team or the economy, you may have given up on your kids and parents, you can switch suppliers, but what can you do about your salespeople?
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Sales Assessment Findings and Cultural Differences
- October 12, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I was in Istanbul this week, speaking to nearly 250 sales and business leaders. I learned that Turkey didn’t participate in the global economic crisis as they’re simply growing all the time. My audience wondered how cultural differences affect our assessment findings and seemed quite satisfied with the explanation. I’ll repeat it here.
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How to Supercharge Your Sales Presentations
- October 9, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Despite the fact that most effective, consultative sales processes feature the presentation or demo in the final stage of the process, most salespeople jump to that event as early as possible. Why?
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Terrific New Sales Management Book
- October 3, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
My colleague, Steven Rosen, has published a new Sales Management Book which you should read. It’s called 52 Sales Management Tips and it’s the kind of book that you can read in less than an hour! Each page has a very useful tip, every tip is consistent with what you read here three times most weeks, and every tip is time-tested and proven.
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The Importance of Positive Sales Attitude – A Tribute to a Friend
- October 1, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
It just reinforced my belief that when you have salespeople who aren’t positive or kind, who complain or make excuses, or who lower your energy level or that of others, it is crucial that you replace them. It is addition by subtraction and you must be more concerned with the energy level than with replacing the production of those who are terminated.
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Is a Lost Sale Better for Salespeople Than a Win?
- September 17, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
This got me thinking about sales and whether the same reactions to wins and losses in sports held true for wins and losses in selling. There is a huge difference between sports and selling:
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Developing Top Performers – How to Turn Salespeople into A-Players
- August 13, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
The new salespeople whom you hire must be exciting enough and strong enough to lead the way, infusing the sales force with new energy, becoming new role models and causing others to follow their lead or be left behind.
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Keys to Successful Sales Negotiations
- August 1, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
In the United States, Major League Baseball’s trading deadline passed today with some noteworthy moves by teams other than my Boston Red Sox. Aside from my disappointment that the Red Sox failed to make an impact trade to help the team, I recognized something else…
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What Leads to Salespeople Underperforming?
- July 16, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Doesn’t it drive you mad when terrific, yet underperforming salespeople, take time off for their car to be serviced, to bring their pets to the vet, to spend time with visiting family members, to work out of the house, when they feel under the weather, to meet a with a contractor, for the dentist, for their annual physical, etc? Take a vacation – no problem – but if you’re not on vacation, then work for crying out loud!