Baseball and Sales
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Sales Lessons from Baseball’s 2013 World Series
- October 29, 2013
- Posted by: Dave Kurlan
- Categories: Baseball and Sales, Understanding the Sales Force
Instead of bad or wrong calls and decisions, I believe that it’s critical to frame decisions that don’t go our way as tough decisions rather than bad or wrong decisions. “Bad” is a judgment and leads to debate, while “tough” forces us to move on to lessons learned and action steps. It is far more productive.
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Baseball and Selling Revisited – A Powerful Analogy
- June 12, 2013
- Posted by: Dave Kurlan
- Categories: Baseball and Sales, Understanding the Sales Force
A salesperson tells you about a great-looking opportunity that has been forecast to close this month. “We’re definitely getting this and it’s an awesome opportunity for us. We’re going to knock this one out of the park!”
At the end of the month, the deal hasn’t closed and you question your salesperson about it. You are told that the decision-maker has been away on vacation, but as soon as he returns, the deal is sure to get done.
A month later, nothing has changed. This time, the salesperson admits that he has had a little difficulty reaching the decision-maker, but he is sure that nothing has changed. You are assured that everything is good.
Six months later, when the deal still hasn’t closed, you force the salesperson to archive the opportunity with the salesperson still not understanding what went wrong.