New Book will Improve Your Account Managers’ Relationships
- April 29, 2013
- Posted by: Kurlan & Associates, Inc.
- Category: Understanding the Sales Force
I wanted to let you know about a new book hitting the shelves today.
Most of the books that are written about great customer experiences only cite best practices by large, well-known B2C companies like Amazon, Apple, Starbucks, and Zappos. You know how I feel about studies that only cite big companies…